Course description

What will i learn?

  • •Communicate effectively — confident, clear, and audience-appropriate written and verbal communication.
  • •Apply management best practices — strong leadership, decision-making, and organizational skills.
  • •Use marketing & digital tools — including content creation, SEO, social media, email, and analytics.
  • •Deliver excellent customer care — understanding, empathy, and problem-solving for client satisfaction
  • •Produce informative reports & presentations — data-led, clear, and actionable.
  • •Implement M&E frameworks — set KPIs, gather data, analyse, and drive continuous improvement
  • •Manage data effectively — storage, analytics, and reporting for informed decisions.
  • •Handle HR, finance, compliance, and risk — with awareness of governance and ethics.
  • •Understand logistics & supply chain fundamentals — ensuring smooth operations.
  • •Demystify AI and stay secure — awareness of AI’s business uses and cyber threats.
  • •Enhance well-being and productivity — time management, stress resilience, and personal leadership

Requirements

  • •Basic literacy, numeracy, and (for online sessions) digital access.
  • •Motivation to learn and apply new skills.
  • •Optional: a device for hands-on tools (e.g., Google Analytics, survey tools, communication platforms).

Frequently asked question

Small business owners, SME staff, managers, and corporate professionals seeking upskilling in key business and technical areas.

No beginner-friendly. Some modules (e.g., Data Analysis, AI) may ask for basic computer literacy.

• Business & Management • Marketing & Digital Marketing • Customer Care, Sales & Experience • Project Management • M&E & Data Management & Analysis • Report Writing & Business Communication • Human Resources & Organizational Leadership • Finance, Compliance & Risk Management • Logistics, Supply Chain & Financial Management • AI Literacy & Cyber Security Awareness • Wellness, Productivity & Leadership

Usually conducted as 1–3-day workshops or modular series; can be in-person or online via interactive sessions.

Yes participants receive a certificate upon completion of each workshop.

• For in-person: notebook and pen • For online: computer or smartphone with internet access • Curiosity and readiness to engage!

Apply new skills in your work, dive deeper into advanced courses, or drive improvements in your organization.

Arkaan Leadership

With a Bachelor's degree in Computer Science and IT, along with a Master's in Computer Applications specializing in Data Science, I bring over 10 years of experience as a full-stack PHP developer and freelance software developer. Additionally, I have spent approximately 10 years as a senior university lecturer, where I am passionate about sharing my knowledge and helping students develop their skills in the tech industry

With over 10 years of experience as a freelance software developer and a senior university lecturer, I bring a wealth of knowledge in full-stack development. I hold a Bachelor's degree in Computer Science and IT, along with a Master's in Computer Applications, specializing in Data Science. My technical expertise includes PHP, CSS, AngularJS, and Spring Boot. Passionate about teaching, I strive to equip my students with practical skills and a deep understanding of the latest technologies in the software development landscape

Lectures

0

Skill level

Beginner

Expiry period

Lifetime

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